All Systems Operational

Ingreso App Nequi Operational
Envía Operational
Envíos a Bancolombia Operational
Envíos entre Nequis Operational
Envíos de Bancolombia a Nequi Operational
Retiros Operational
Cajero Operational
Corresponsales Nequi Operational
Corresponsales Bancolombia Operational
Recargas Operational
PSE Operational
Corresponsales Nequi Operational
Corresponsales Bancolombia Operational
Pagos por PSE Operational
Tarjeta Nequi Operational
QR Entrecuentas Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 30, 2026
Resolved - This incident has been resolved.
May 30, 04:09 GMT-05:00
Investigating - :
May 29, 23:32 GMT-05:00
May 29, 2026
May 28, 2026
Resolved - This incident has been resolved.
May 28, 11:56 GMT-05:00
Update - We are continuing to investigate this issue.
May 28, 11:47 GMT-05:00
Update - We are continuing to investigate this issue.
May 28, 09:41 GMT-05:00
Update - We are continuing to investigate this issue.
May 28, 09:37 GMT-05:00
Investigating - :
May 28, 09:31 GMT-05:00
Resolved - This incident has been resolved.
May 28, 07:53 GMT-05:00
Update - We are continuing to investigate this issue.
May 27, 19:43 GMT-05:00
Investigating - Estamos haciendo ajustes en la Tarjeta Nequi Visa 💳 para que tengas una mejor experiencia, y por el momento solo podrás utilizar tu tarjeta física. Mientras tanto puedes enviar y recibir plata entre Nequis, Bancolombia y otros bancos; sacar plata en cajeros; pagar con QR y llaves.
Estamos trabajando para que la tarjeta digital vuelva a funcionar lo más pronto posible. 💜

May 27, 14:41 GMT-05:00
May 27, 2026
Resolved - This incident has been resolved.
May 27, 14:34 GMT-05:00
Update - Estamos haciendo ajustes en la Tarjeta Nequi Visa 💳 para que tengas una mejor experiencia, y por el momento solo podrás utilizar tu tarjeta física. Mientras tanto puedes enviar y recibir plata entre Nequis, Bancolombia y otros bancos; sacar plata en cajeros; pagar con QR y llaves.
Estamos trabajando para que la tarjeta digital vuelva a funcionar lo más pronto posible. 💜

May 27, 14:33 GMT-05:00
Update - We are continuing to investigate this issue.
May 27, 14:32 GMT-05:00
Update - Estamos haciendo ajustes en la Tarjeta Nequi Visa 💳 para que tengas una mejor experiencia, y por el momento solo podrás utilizar tu tarjeta física. Mientras tanto puedes enviar y recibir plata entre Nequis, Bancolombia y otros bancos; sacar plata en cajeros; pagar con QR y llaves.
Estamos trabajando para que la tarjeta digital vuelva a funcionar lo más pronto posible. 💜

May 27, 14:27 GMT-05:00
Update - We are continuing to investigate this issue.
May 27, 13:17 GMT-05:00
Update - We are continuing to investigate this issue.
May 27, 09:11 GMT-05:00
Update - We are continuing to investigate this issue.
May 27, 09:10 GMT-05:00
Update - We are continuing to investigate this issue.
May 27, 07:59 GMT-05:00
Investigating - En este momento estamos actualizando la tecnología de la Tarjeta Nequi Visa para seguir mejorando tu experiencia. Por ahora, esta funcionalidad no se encuentra disponible mientras completamos los ajustes necesarios.
Nuestros demás servicios siguen funcionando con normalidad: mandar o recibir plata entre Nequis, Bancolombia y otros bancos, retiros en cajeros, pagos con QR, llaves y mucho más.

Estamos trabajando para habilitar nuevamente la Tarjeta Nequi lo antes posible.

May 26, 23:32 GMT-05:00
Resolved - This incident has been resolved.
May 27, 09:09 GMT-05:00
Update - We are continuing to investigate this issue.
May 27, 09:01 GMT-05:00
Update - We are continuing to investigate this issue.
May 27, 08:44 GMT-05:00
Investigating - :
May 27, 08:39 GMT-05:00
May 26, 2026
Resolved - This incident has been resolved.
May 26, 23:31 GMT-05:00
Investigating - En la madrugada del martes 26 de mayo del 2026 desde las 10:00 p. m. hasta el miércoles 27 de mayo de 2026 a las 7:00 a. m. estaremos mejorando nuestra tecnología para ti. ✌️ Durante ese rato no podrás hacer pagos, consultas, emitir o cancelar la Tarjeta Débito Nequi Visa, tampoco podrás usar el servicio de Giros a un Link.
May 26, 23:18 GMT-05:00
Resolved - This incident has been resolved.
May 26, 23:17 GMT-05:00
Update - En la madrugada del martes 26 de mayo del 2026 desde las 10:00 p. m. hasta el miércoles 27 de mayo de 2026 a las 7:00 a. m. estaremos mejorando nuestra tecnología para ti. ✌️ Durante ese rato no podrás hacer pagos, consultas, emitir o cancelar la Tarjeta Débito Nequi Visa, tampoco podrás usar el servicio de Giros a un Link.
May 26, 23:15 GMT-05:00
Investigating - -
May 26, 22:35 GMT-05:00
May 25, 2026
Resolved - This incident has been resolved.
May 25, 02:19 GMT-05:00
Update - We are continuing to investigate this issue.
May 25, 02:18 GMT-05:00
Update - We are continuing to investigate this issue.
May 25, 02:03 GMT-05:00
Update - We are continuing to investigate this issue.
May 25, 02:01 GMT-05:00
Investigating - :
May 25, 01:52 GMT-05:00
May 24, 2026
Resolved - This incident has been resolved.
May 24, 16:12 GMT-05:00
Update - We are continuing to investigate this issue.
May 24, 14:05 GMT-05:00
Update - We are continuing to investigate this issue.
May 24, 14:03 GMT-05:00
Investigating - We are currently investigating this issue.
May 24, 03:19 GMT-05:00
Resolved - This incident has been resolved.
May 24, 03:51 GMT-05:00
Update - We are continuing to investigate this issue.
May 24, 01:06 GMT-05:00
Investigating - :
May 24, 00:33 GMT-05:00
May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026
Resolved - This incident has been resolved.
May 21, 04:02 GMT-05:00
Investigating - -
May 21, 03:09 GMT-05:00
May 20, 2026

No incidents reported.

May 19, 2026
Resolved - This incident has been resolved.
May 19, 03:16 GMT-05:00
Investigating - :
May 19, 03:03 GMT-05:00
May 18, 2026

No incidents reported.

May 17, 2026
Resolved - This incident has been resolved.
May 17, 05:00 GMT-05:00
Update - We are continuing to investigate this issue.
May 17, 05:00 GMT-05:00
Investigating - :
May 17, 04:45 GMT-05:00
May 16, 2026

No incidents reported.