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Incident Report for App Nequi Colombia

Resolved

This incident has been resolved.

Posted May 25, 2026 - 02:19 GMT-05:00

Update

We are continuing to investigate this issue.

Posted May 25, 2026 - 02:18 GMT-05:00

Update

We are continuing to investigate this issue.

Posted May 25, 2026 - 02:03 GMT-05:00

Update

We are continuing to investigate this issue.

Posted May 25, 2026 - 02:01 GMT-05:00

Investigating

Posted May 25, 2026 - 01:52 GMT-05:00

This incident affected: Ingreso App Nequi, QR Entrecuentas, Retiros (Cajero, Corresponsales Nequi), Recargas (PSE), and Envía (Envíos a Bancolombia, Envíos entre Nequis, Envíos de Bancolombia a Nequi).