Tener en cuenta

Incident Report for App Nequi Colombia

Resolved

This incident has been resolved.

Posted May 27, 2026 - 09:09 GMT-05:00

Update

We are continuing to investigate this issue.

Posted May 27, 2026 - 09:01 GMT-05:00

Update

We are continuing to investigate this issue.

Posted May 27, 2026 - 08:44 GMT-05:00

Investigating

Posted May 27, 2026 - 08:39 GMT-05:00

This incident affected: Ingreso App Nequi, Pagos por PSE, QR Entrecuentas, Retiros (Cajero, Corresponsales Nequi, Corresponsales Bancolombia), Recargas (PSE, Corresponsales Nequi), and Envía (Envíos a Bancolombia, Envíos entre Nequis, Envíos de Bancolombia a Nequi).